Making an insurance claim with us
Your Cole Murray Insurance Adviser is here to guide you through the claims process. From lodging the claim, monitoring the progress and negotiating with the insurer to ensure the best possible outcome for you.
Report your claim now
Whether you’ve been in a car accident, lost your belongings or had your home damaged, we’re here to help.
Tips for making a claim after a flood
In New Zealand, and the world, we are seeing more and more extreme weather events. If you are unlucky enough for this to happen to you and your property, it can be hard to know what to do.
Repair your vehicle glass with Smith&Smith
We’re excited to partner with Smith&Smith for all your vehicle glass bookings and claims. Together we have helped simplify your customer experience by providing an online booking portal. You are welcome to use your own preferred glass repairer.
Never admit fault at the scene
If you have had a car accident please remember to not accept liability. There is a significant difference between feeling morally obligated to pay for costs to the impacted party and actually being legally liable for the costs.
It’s best to leave your insurance provider and the other persons insurance provider to discuss and negotiate the claim.
Handy 'At the Scene' accident report
We have created a handy little ‘At the scene’ accident report card for our clients to keep in their glovebox. If you do find yourself involved in a car accident, it prompts you to get all the information you need for a claim.